[vc_row css_animation=”fadeIn” et_uniqid=”et_custom_uniqid_5ff80bed3203e” css=”.vc_custom_1610643303031{padding-top: 35px !important;padding-bottom: 65px !important;}” _et_uniqid=”et_custom_uniqid_new_6000775fd8755″][vc_column][vc_custom_heading text=”Frequently Asked Quentions” font_container=”tag:h2|font_size:30|text_align:center|color:%23222222″ google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” el_class=”no-uppercase”][/vc_column][/vc_row][vc_row][vc_column width=”1/6″ _et_uniqid=”et_custom_uniqid_new_63305ecd4d56c”][vc_custom_heading text=”General questions” font_container=”tag:h2|font_size:24|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][/vc_column][vc_column width=”3/4″][vc_separator color=”custom” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What is the status of my order?” tab_id=”1664105937873-f5d1d335-13aa”][vc_column_text]First sign in to Your account. You can check your order status at My Account > Orders > Status.
Note: If you have not already signed up please first make your account by clicking here before placing an order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change my order?” tab_id=”1664105937905-fe0fb05c-460c”][vc_column_text]After Placing an order you are unable to change your order.
Solution: If you want to change your order Please cancel the first created order and then try again. Or directly contact our Customer Support +92 (306) 5522 177 Or mail us at info@sulaimaani.com[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where do you ship?” tab_id=”1664108226240-b4c3a124-0117″][vc_column_text]We will ship your created order to your Shipping Address, make sure your shipping address is correct so that you can not face any difficulty.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take to ship my order?” tab_id=”1664109718404-12b78541-6a2a”][vc_column_text]It depends on your location and how far you are from the product. Generally, it will take 2 to 5 Business days.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row content_placement=”middle” css_animation=”fadeIn” et_uniqid=”et_custom_uniqid_5ff808f59fc92″ _et_uniqid=”et_custom_uniqid_new_6000776935d41″ css=”.vc_custom_1610643311942{margin-bottom: 70px !important;}”][vc_column width=”1/6″][vc_custom_heading text=”Order & Payment” font_container=”tag:h2|font_size:24|text_align:left|color:%23111111″ google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal” el_class=”no-uppercase”][/vc_column][vc_column width=”5/6″][vc_separator color=”custom” border_width=”2″ accent_color=”#ebebeb”][/vc_column][/vc_row][vc_row css_animation=”fadeIn” et_uniqid=”et_custom_uniqid_6000777260654″ _et_uniqid=”et_custom_uniqid_new_6000777277d1f”][vc_column][vc_tta_accordion style=”modern” shape=”square” gap=”20″ c_position=”right” active_section=”1″][vc_tta_section title=”How do I enter a shipping address?” tab_id=”1610024664868-699738bb-b3cb”][vc_column_text]During Checkout, the form field will be required, where you need to put the shipping address. You can also edit the shipping address in my account menu tabs.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When will my credit card chrged?” tab_id=”1610024664899-4b087d9a-d967″][vc_column_text]During checkout, when you will redirect you to the Payment Gateway page, then the card will be charged after your confirming via OTP at the Gateway Page.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why are you not accepting my card?” tab_id=”1610091258471-dc244949-f14c”][vc_column_text]Most of the cards have been accepted by the gateway, unless the bank has restrictions on it. If your card has been rejected. Please contact your bank, or use another card. We also provide bank transfer or mobile wallet transfer facilities.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row content_placement=”middle” css_animation=”fadeIn” et_uniqid=”et_custom_uniqid_5ff808f59fc92″ _et_uniqid=”et_custom_uniqid_new_600077863e2f8″ css=”.vc_custom_1610643339817{margin-top: 50px !important;margin-bottom: 60px !important;}”][vc_column width=”1/6″][vc_custom_heading text=”Track & Shipping” font_container=”tag:h2|font_size:24|text_align:left|color:%23111111″ google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal” el_class=”no-uppercase”][/vc_column][vc_column width=”5/6″][vc_separator color=”custom” border_width=”2″ accent_color=”#ebebeb”][/vc_column][/vc_row][vc_row css_animation=”fadeIn” et_uniqid=”et_custom_uniqid_6000778df0063″ _et_uniqid=”et_custom_uniqid_new_6000778e10d19″][vc_column][vc_tta_accordion style=”modern” shape=”square” gap=”20″ c_position=”right” active_section=”1″][vc_tta_section title=”What shipping methods are available now?” tab_id=”1610091320317-e1f48b57-0327″][vc_column_text]We have private as well as local shipping methods, like TCS, Leopard, and GPO.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will it take to get my package?” tab_id=”1610091320430-4cea8d6b-e8e7″][vc_column_text]It can take 2 to 7 days to arrive at your doorstep.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who should I to contact if I have any queries?” tab_id=”1610091320516-ffb445eb-de59″][vc_column_text]Please check the Contact Us page for more queries.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need an account to place an order?” tab_id=”1610091320594-f55b11c3-4592″][vc_column_text]It is not mondatory, but we recommend to create an account to place an order to manage your orders from my account page.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column width=”1/6″ _et_uniqid=”et_custom_uniqid_new_633060b5460ab”][vc_custom_heading text=”Payment” font_container=”tag:h2|font_size:24|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][/vc_column][vc_column width=”3/4″][vc_separator color=”custom” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What payment methods do you accept?” tab_id=”1664108248715-d2637172-b706″][vc_column_text]We are accepting payment from Visa/Master Debit Card, Bank Account, Easypaisa, JazzCash, Zindagi, SadaPay, NayaPay, and FirstPay all Pakistani Payment methods.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which currency will I be charged in?” tab_id=”1664108248754-7fad8608-8df4″][vc_column_text]Sorry to say that we are accepting only PKR Payment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer 3 or 4 times payment option?” tab_id=”1664110214539-5878f716-f3c7″][vc_column_text]No.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column width=”1/6″ _et_uniqid=”et_custom_uniqid_new_633060dc3e9d9″][vc_custom_heading text=”Shipping” font_container=”tag:h2|font_size:24|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][/vc_column][vc_column width=”3/4″][vc_separator color=”custom” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”Where do you ship?” tab_id=”1664110566107-82793f21-7691″][vc_column_text]We will ship your created order to your Shipping Address, make sure your shipping address is correct so that you can not face any difficulty.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take to ship my order?” tab_id=”1664110566162-74a74d67-8370″][vc_column_text]Generally, it’ll take 2 to 5 business days.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer fast shipping?” tab_id=”1664110734647-872af369-6871″][vc_column_text]No, we are offering only standard Shipping.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I track my package?” tab_id=”1664110801904-4aeb4038-f1be”][vc_column_text]
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[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I’m not home?” tab_id=”1664111346094-9035910b-6265″][vc_column_text]If you are not available at your home then our delivery partner contact you and confirm.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will I pay taxes for international shipping?” tab_id=”1664111683857-e4c5526f-bde5″][vc_column_text]Yes, you can. But for international shipping, we will charge extra delivery charges.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column width=”1/6″ _et_uniqid=”et_custom_uniqid_new_63305e9bbc1ca”][vc_custom_heading text=”Returns” font_container=”tag:h2|font_size:24|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][/vc_column][vc_column width=”3/4″][vc_separator color=”custom” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion style=”modern” shape=”square” gap=”20″ c_position=”right” active_section=”1″][vc_tta_section title=”Do you accept returns?” tab_id=”1664112875079-b005dff3-dac0″][vc_column_text]Yes, Of course, If any issue with the product you can return it within 5 Days.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I exchange an item?” tab_id=”1664112875140-a49c5582-e308″][vc_column_text]Yes, you can exchange.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are returns free?” tab_id=”1664113303299-124de175-8a56″][vc_column_text]We will not charge. If you want to return it you have to pay just delivery Charges to the shipper.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take to process a return?” tab_id=”1664113543659-b6bf16b4-1f40″][vc_column_text]After receiving the product, we will return your Paid payment within 2 Hours[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column width=”1/6″ _et_uniqid=”et_custom_uniqid_new_63305dc254542″][vc_custom_heading text=”Other questions” font_container=”tag:h2|font_size:24|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][/vc_column][vc_column width=”3/4″][vc_separator color=”custom” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion style=”modern” shape=”square” gap=”20″ c_position=”right” active_section=”1″][vc_tta_section title=”Do you offer a referral program? How does it work?” tab_id=”1664113687312-9b366650-d26b”][vc_column_text]Sorry, we are not offering any referral program.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have physical stores?” tab_id=”1664113687419-6b0d26f5-4120″][vc_column_text]No, we don’t have any physical store.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there a warranty?” tab_id=”1664113842323-b1066944-c01d”][vc_column_text]Yes, mostly products have a brand warranty.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
This method does not allow payments greater than 5 lac per day
You must scan the QR code, click continue to scan the attached the screenshot to complete the purchase.